Didi suspends carpool service in China after rape and killing of passenger


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China’s greatest ride-hailing firm, Didi Chuxing, is suspending considered one of its providers for the second time this yr after a driver was accused of raping and killing a feminine passenger.

The corporate mentioned that two senior managers have been faraway from their jobs following the loss of life within the japanese metropolis of Wenzhou on Friday.

It’s the second time in 4 months that Hitch, Didi’s carpooling service, has been placed on maintain following the killing of a feminine passenger.

Police arrested a Didi driver on Saturday morning, who confessed to raping and killing the 20-year-old passenger, in accordance with Xinhua, China’s official information company. The ministries of transport and public safety summoned Didi executives for conferences Sunday, demanding a “complete rectification” of the service, Xinhua reported.

Didi mentioned in a press release {that a} grievance had been lodged in regards to the driver the day earlier than the killing, however a customer support consultant “did not observe up with investigation inside two hours,” which is the corporate’s coverage.

The corporate mentioned it’s “deeply sorry” and continues “to work with the police and search enough settlement with the household” of the sufferer.

The killing uncovered a flaw in Didi’s course of for reporting points with drivers, in accordance with the corporate. It mentioned it had eliminated Hitch’s common supervisor and the vp for buyer providers from their positions.

The driving force handed an preliminary background examine as a result of he had no prior prison document, and he logged on to the Hitch service with an genuine ID the day of the killing, Didi mentioned. He additionally handed a facial recognition scan, however he “bodily altered the looks of his license plate” earlier than the journey, the corporate added.

The carpooling service, which has executed greater than 1 billion journeys up to now three years, was shut down briefly in Could after one other feminine passenger was killed. The Didi driver suspected of killing her was later discovered lifeless, in accordance with state media.

Didi then relaunched Hitch with some newly added security options. The service allows passengers to catch rides from registered drivers headed in the identical route.

Hitch is not the largest a part of the corporate’s enterprise. Didi Categorical, its essential ride-hailing service, dominates by way of the variety of rides.

Didi, one of many greatest startups on the planet, is finest recognized for pushing Uber out of China two years in the past. It has continued to develop, securing a valuation of $56 billion in December and making performs for extra markets across the globe, together with Australia and Mexico.

— Angus Watson and Jethro Mullen contributed to this report.

CNNMoney (New York) First printed August 26, 2018: 10:00 PM ET

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