“People ARE kind. People DO care.”
A JetBlue flight crew went the extra mile to comfort the grieving grandmother of Luis Omar Ocasio-Capo, a 20-year-old victim of the Orlando shooting.
Kelly Davis Karas / Via facebook.com
The flight crew attended to the grandmother, who was on a flight to Florida, as best they could “during this unspeakable time,” JetBlue flight attendant Kelly Davis Karas said in a Facebook post on Tuesday.
Patrick T. Fallon/Bloomberg via Getty Images
Karas described the grandmother as “understandably distraught” but showed JetBlue staff “kindness and gentleness and gratitude.”
She said Melinda, a flight crew member, stood quietly by the grandmother's wheelchair as they waited to board. Kellie, the gate agent, boarded with her and helped her settle into her seat. She was handed a blanket, a pillow, a box of tissues and water.
Karas got the idea to pass around a piece of paper for people on the flight to write a note of condolence. Soon the crew realized a single piece of paper was not enough.
The Boston Globe via Getty Images/David L. Ryan