WhatsApp has rolled out a slew of options designed to stop mob violence in India. However officers there say the corporate must do much more.
The Fb-owned messaging app “should discover options to those challenges that are downright prison and [a] violation of Indian legal guidelines,” know-how minister Ravi Shankar Prasad informed reporters following a gathering with WhatsApp CEO Chris Daniels in New Delhi.
Daniels is visiting India for the primary time since he grew to become CEO earlier this 12 months. The nation is WhatsApp’s largest international market with over 200 million customers.
WhatsApp has discovered itself on the center of India’s fake news crisis. Greater than a dozen mob lynchings in current months have been linked to hoax messages unfold on its platform.
The killings are violent examples of how social media can function a conduit for fake news and misinformation. Fb ( has been struggling for months to cope with questions on )the kind of content it allows on its web site and different platforms.
Prasad, who has repeatedly criticized WhatsApp for not doing sufficient to crack down on faux information, mentioned the platform must be higher at tracing dangerous messages.
“It doesn’t want a rocket science to find a message being circulated in a whole bunch and hundreds … on the identical day, on the identical subject, in the identical state, in the identical district,” the minister mentioned. “It’s essential to have the mechanism to discover a resolution.”
Daniels didn’t deal with the press after the assembly, and WhatsApp declined to touch upon Prasad’s feedback.
The minister mentioned he informed Daniels that WhatsApp wants a “grievance officer” primarily based in India who can straight deal with person considerations. He additionally mentioned WhatsApp ought to absolutely adjust to Indian legal guidelines and have a “correct company entity” within the nation.
“I’m very assured to notice that he clearly informed me that every one these three issues will observe,” mentioned Prasad, who described the assembly as “productive.”
WhatsApp is hiring a head of operations and a coverage chief for India.
The corporate has already taken a number of steps to fight faux information and viral hoaxes within the nation, together with full-page newspaper ads to lift consciousness and stricter limits on how many chats customers can share.
CNNMoney (New Delhi) First revealed August 21, 2018: 9:37 AM ET